Valores corporativos

Servicio: el servicio es una responsabilidad de todas las áreas y de todos los asociados de Avantel. Por lo tanto, compromete a todos por igual, ya que consideramos la satisfacción del cliente interno y externo como una prioridad, otorgando la importancia y el respeto que estos merecen.

Calidad: calidad como cultura y como norma de vida corporativa, es el compromiso y la obligación permanente de todos los asociados. Calidad en los servicios, en los procesos, en el capital intelectual y en la gestión de clientes. Estas son características fundamentales del actuar diario de los asociados de Avantel.

Aprendizaje en equipo: en Avantel nos sentimos comprometidos con el afianzamiento del aprendizaje en equipo, como componente para fomentar el desarrollo y proyección de su capital intelectual, su sentido de pertenencia y compromiso, y su orientación hacia el logro de los objetivos y metas organizacionales, los cuales deberán ser parte de los individuales de cada uno de los asociados.

Desarrollo de valores humanos: Avantel es una comunidad integrada por colaboradores responsables, generadores de confianza mutua, respetuosos de los derechos de cada uno, con espíritu de superación permanente y altos niveles de competitividad.

Ética: entendida como la transparencia en el actuar de todos los miembros de la organización, el respeto por la Ley y las normas jurídicas, así como el cumplimiento de las normas de comportamiento en las relaciones entre los asociados, y de estos con los clientes externos y con la sociedad.

Lealtad: el asociado de Avantel es fiel a su compañía, a sus principios y normas, así como a sus jefes, compañeros y colaboradores. Se caracteriza por un alto grado de compañerismo y respeto ante el cumplimiento de su gestión, aplicando en su desarrollo los principios y normas de la empresa.

Responsabilidad social: el asociado de Avantel comparte y actúa como ciudadano sensible a los programas y/o actividades de tipo social que lidere la compañía o el gobierno, en busca del mejoramiento de la calidad de vida de las familias desplazadas por causa de la violencia, o por necesidades ocasionadas por hechos intempestivos.

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